Examination of the effects of the relationship marketing orientation on the company performance

Küçük Resim Yok

Tarih

2009

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Springer

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

The research objective is to examine empirically the relationship marketing and its successful implementation in Turkish Beverage Companies. Three scales were used to generate the data. Relationship marketing scale, environmental factors scale and company performance scale. Some of the variables in questionnaire used as control variables that reflect company-specific characters namely, company size, business type and sales volume. First the main effect of relationship marketing orientation on company performance was assessed, and then the moderating effect of environmental factors on the relationship between relationship marketing orientation and company performance was estimated by using multivariate techniques.

Açıklama

Anahtar Kelimeler

Relationship Marketing Orientation, Company Performance, Moderating Effect, Turkish Beverage Industry, Commitment

Kaynak

Quality & Quantity

WoS Q Değeri

Q3

Scopus Q Değeri

Q1

Cilt

43

Sayı

3

Künye