Are patients in western Turkey contented with healthcare services? A quality assessment study

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dc.authoridKUGUOGLU, Sema/0000-0002-2794-1068
dc.contributor.authorKuguoglu, Sema
dc.contributor.authorAslan, Fatma Eti
dc.contributor.authorIcli, Gulnur
dc.date.accessioned2024-06-12T11:19:29Z
dc.date.available2024-06-12T11:19:29Z
dc.date.issued2006
dc.departmentTrakya Üniversitesien_US
dc.description.abstractThe purpose of this study was to describe service quality as perceived by 1200 patients who had inpatient treatment at 3 hospitals in Istanbul: university, social security administration, and government. Patients were most satisfied with the helpful attitudes of personnel during check-in procedures, promptness and skill of nurses, overall service provided by physicians, speedy and skilled work of personnel in laboratories and X-ray rooms, and hospitals in general.en_US
dc.identifier.doi10.1097/00001786-200610000-00015
dc.identifier.endpage371en_US
dc.identifier.issn1057-3631
dc.identifier.issn1550-5065
dc.identifier.issue4en_US
dc.identifier.pmid16985408en_US
dc.identifier.scopus2-s2.0-33748930810en_US
dc.identifier.scopusqualityQ2en_US
dc.identifier.startpage366en_US
dc.identifier.urihttps://doi.org/10.1097/00001786-200610000-00015
dc.identifier.urihttps://hdl.handle.net/20.500.14551/25223
dc.identifier.volume21en_US
dc.identifier.wosWOS:000240610500014en_US
dc.identifier.wosqualityQ3en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.indekslendigikaynakPubMeden_US
dc.language.isoenen_US
dc.publisherLippincott Williams & Wilkinsen_US
dc.relation.ispartofJournal Of Nursing Care Qualityen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectNursing-Careen_US
dc.subjectSatisfactionen_US
dc.titleAre patients in western Turkey contented with healthcare services? A quality assessment studyen_US
dc.typeArticleen_US

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