The evaluation of the total quality practices in banking services in terms of internal and foreign/external customer satisfaction

Yilmaz C.Güler S.B.Lorcu F.2024-06-122024-06-12201697836530679039783631675021https://doi.org/10.3726/978-3-653-06790-3https://hdl.handle.net/20.500.14551/16662[No abstract available]en10.3726/978-3-653-06790-3info:eu-repo/semantics/closedAccess[Abstarct Not Available]The evaluation of the total quality practices in banking services in terms of internal and foreign/external customer satisfactionBook Chapter2032212-s2.0-85018270450N/A