Kuguoglu, SemaAslan, Fatma EtiIcli, Gulnur2024-06-122024-06-1220061057-36311550-5065https://doi.org/10.1097/00001786-200610000-00015https://hdl.handle.net/20.500.14551/25223The purpose of this study was to describe service quality as perceived by 1200 patients who had inpatient treatment at 3 hospitals in Istanbul: university, social security administration, and government. Patients were most satisfied with the helpful attitudes of personnel during check-in procedures, promptness and skill of nurses, overall service provided by physicians, speedy and skilled work of personnel in laboratories and X-ray rooms, and hospitals in general.en10.1097/00001786-200610000-00015info:eu-repo/semantics/closedAccessNursing-CareSatisfactionArticle214366371Q3WOS:0002406105000142-s2.0-3374893081016985408Q2