Mankin, BanuGürkan, Güney Çetin2019-12-272019-12-2720192019https://hdl.handle.net/20.500.14551/5033The aim of this study is to reveal the effect of emotional labor and intrinsic motivation on the creativity of the employee. In this context; the relationship between the intrinsic motivation of the employees and the superficial, deep acting, sincere acting and the effect of intrinsic motivation and emotional labor on individual creativity were examined. The population of the study consisted of 526 bank employees in the province of Kırklareli and Edirne in 2019 with easy sampling. The resulting number of surveys available in the surveys is 300. The data collected in the study were analyzed with SPSS 23 program and the data were subjected to Cronbach’s Alpha Analyse, Faktor Analyse, Correlation and Regression analyzes. According to the results obtained from the study, the is a significant positive relationship between the internal motivation of the employees and the deep behavior and sincere behavior. A negative relationship was found between surface acting and intrinsic motivation. In addition, intrinsic motivation and deep acting positively affect individual creativity; surface acting negatively affects individuals creativity. Contrary to what is thought, no sincere acting has any effect on individual creativity.The aim of this study is to reveal the effect of emotional labor and intrinsic motivation on the creativity of the employee. In this context; the relationship between the intrinsic motivation of the employees and the superficial, deep acting, sincere acting and the effect of intrinsic motivation and emotional labor on individual creativity were examined. The population of the study consisted of 526 bank employees in the province of Kırklareli and Edirne in 2019 with easy sampling. The resulting number of surveys available in the surveys is 300. The data collected in the study were analyzed with SPSS 23 program and the data were subjected to Cronbach’s Alpha Analyse, Faktor Analyse, Correlation and Regression analyzes. According to the results obtained from the study, the is a significant positive relationship between the internal motivation of the employees and the deep behavior and sincere behavior. A negative relationship was found between surface acting and intrinsic motivation. In addition, intrinsic motivation and deep acting positively affect individual creativity; surface acting negatively affects individuals creativity. Contrary to what is thought, no sincere acting has any effect on individual creativity.trinfo:eu-repo/semantics/embargoedAccessDuygusal EmekYüzeysel DavranışDerinlemesine DavranışSamimi Davranışİçsel MotivasyonBireysel YaratıcılıkEmotional LaborSurface ActingDeep ActingSincere Actingİnternal Motivationİndividual CreativityMaster Thesis560434