The evaluation of the total quality practices in banking services in terms of internal and foreign/external customer satisfaction

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dc.authorscopusid57533803100
dc.authorscopusid57194016122
dc.authorscopusid26429773300
dc.contributor.authorYilmaz C.
dc.contributor.authorGüler S.B.
dc.contributor.authorLorcu F.
dc.date.accessioned2024-06-12T10:26:04Z
dc.date.available2024-06-12T10:26:04Z
dc.date.issued2016
dc.description.abstract[No abstract available]en_US
dc.identifier.doi10.3726/978-3-653-06790-3
dc.identifier.endpage221en_US
dc.identifier.isbn9783653067903
dc.identifier.isbn9783631675021
dc.identifier.scopus2-s2.0-85018270450en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage203en_US
dc.identifier.urihttps://doi.org/10.3726/978-3-653-06790-3
dc.identifier.urihttps://hdl.handle.net/20.500.14551/16662
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherPeter Lang AGen_US
dc.relation.ispartofResearch on Businessen_US
dc.relation.publicationcategoryKitap Bölümü - Uluslararasıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subject[Abstarct Not Available]en_US
dc.titleThe evaluation of the total quality practices in banking services in terms of internal and foreign/external customer satisfactionen_US
dc.typeBook Chapteren_US

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