Transformation in the delivery of public social services and e-government systems: A study on the Turkish ministry of family, labor, and social services

Basit Öğe Kaydı
dc.authorscopusid57573874300
dc.contributor.authorAkcagündüz E.
dc.date.accessioned2024-06-12T10:26:17Z
dc.date.available2024-06-12T10:26:17Z
dc.date.issued2021
dc.description.abstractThe foremost aim of this study is to examine the role and substantiality of digitalization in public services in Turkey. In this context, public services provided by the Turkish Ministry of Family, Labor, and Social Services in digital environment through e-government have been examined. Under the Law on the Right to Act, information on the aforementioned subject was requested from the Turkish Ministry of Family, Labor, and Social Services. Based on the information acquired, it has been discussed the transformation in the delivery of public services at the ministry with the impact of digitalization. As a result of this study, it has been determined that the ministry benefits from digitalization in the delivery of public services through the e-government due to the COVID-19 pandemic. Furthermore, it has been determined that the ministry would like to transfer all of its services to digital environment in the future. © 2021, IGI Global.en_US
dc.identifier.doi10.4018/978-1-7998-7772-1.ch019
dc.identifier.endpage354en_US
dc.identifier.isbn9781799877745
dc.identifier.isbn9781799877721
dc.identifier.scopus2-s2.0-85128010684en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage339en_US
dc.identifier.urihttps://doi.org/10.4018/978-1-7998-7772-1.ch019
dc.identifier.urihttps://hdl.handle.net/20.500.14551/16769
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherIGI Globalen_US
dc.relation.ispartofHandbook of Research on Policies, Protocols, and Practices for Social Work in the Digital Worlden_US
dc.relation.publicationcategoryKitap Bölümü - Uluslararasıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subject[Abstarct Not Available]en_US
dc.titleTransformation in the delivery of public social services and e-government systems: A study on the Turkish ministry of family, labor, and social servicesen_US
dc.typeBook Chapteren_US

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