SEAPORT SUPPLY CHAIN ORIENTATION AND ITS IMPACT ON PERFORMANCE
Küçük Resim Yok
Tarih
2021
Yazarlar
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayıncı
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
Supply chain management philosophy proposes that business performance can be improved by embracing a systems approach in which supply chains are viewed as whole rather than independent members in a supply chain. Supply chain orientation is seen as a requirement for successful execution of supply chain management. Ports are an inseparable part of international trade and supply chains. As ports have a key role in supply chains it is very important to assess supply chain orientation and performance of ports from users’ perspective. However, the literature analyzing supply chain orientation in port sector is limited. This research aims to analyze supply chain orientation level in one of the significant ports in terms of cargo handling in Turkey. Besides this port supply chain orientation and its effect on port performance from port users’ perspectives is analyzed in this research. According to the findings, the level of supply chain orientation is moderate. Among supply chain orientation dimensions channel integrations mechanism effects service quality, customer orientation and service price where relationship with users effect only service quality and customer orientation.
Açıklama
Anahtar Kelimeler
Kaynak
Dokuz Eylül Üniversitesi Denizcilik Fakültesi Dergisi
WoS Q Değeri
Scopus Q Değeri
Cilt
13
Sayı
2021 Özel Sayı
