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    Application of computer technologies to reference services in university and research institute libraries in North Central Nigeria
    (Balkan Libraries Union, 2017) Aba, Jane Igie; Idoko, Nkechi; Akor, Philip Usman
    This study focuses on application of computer technologies to reference services in university and research institute libraries in North Central, Nigeria. Descriptive survey research method was used and the study covered 13 university libraries and 19 research institute libraries in North Central, Nigeria. The population of the study was 234 librarians. Sample size for this study was made up of entire population. Research instruments were a questionnaire and a checklist. Data collected were analyzed using frequency counts, percentages, mean and standard deviation. The findings revealed that computer technologies was used to a little extent for reference services (=2.07) in university libraries while in research institute libraries the grand mean of (=2.84) showed that computer technologies was highly used for the provision of reference services. The grand mean of (=2.69) revealed problems that hindered the application of computer technologies to reference services and the greatest of these was irregular supply of power in university libraries in North Central, Nigeria. Library managements should address irregular power supply; inadequate computer technology infrastructure and inadequate funding that hindered effective application of computer technologies in reference services for effective and efficient services in university and research institute libraries.
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    Evaluation of reference services in academic libraries: A comparative analysis of three universities in Nigeria
    (Balkan Libraries Union, 2015) Akor, Philip Usman; Alhassan, Jibril Attahiru
    The major purpose of this study was to evaluate reference services in academic libraries in Nigeria. In carry out this study, 4 research questions were posed. The population of the study consisted of 100 students. (60 students from University of Agriculture, Makurdi, 60 students from Benue State University and 40 students from the University of Mkar). One set of data collection instrument Evaluation of Reference Services in Academic Libraries Questionnaire (ERSAQ) was used. The major findings of the study revealed that reference services provided in the libraries include answering reference queries, provision of referral services and provision digital reference services. Based on the above findings, the following recommendations are presented: provision of adequate reference materials, regular re-training of reference librarians and provision of current awareness services for the library users.
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    Information on strategies for achieving compliance with the guidelines for quality assurance in Nigerian universities
    (Balkan Libraries Union, 2015) Sali, Maryam; Akor, Philip Usman
    This paper examines the strategies adopted for achieving compliance with the guidelines for quality assurance in Nigerian university system using descriptive research method. It focused on the concepts of quality and quality assurance, quality assurance guidelines in the Nigerian university system and strategies adopted by the NUC, for achieving compliance with the quality assurance guidelines. The paper also highlighted the challenges hindering the effective achievement of compliance with the quality assurance guidelines and offered recommendations for improvement.